Read the entire tutorial in order to learn how to powerwash and restore your Chromebox to its original settings.

A Chromebox device might start to run worse as time goes by, but it can also show signs of bad performance due to installed extensions or because of a faulty update. In case you experience bad performance on your Chromebox, then you might want to try and factory reset it to its default settings.

If you don’t want to lose any data files, then you should first try and disable all extensions one by one, and see if your device’s performance gets better. Also, remember to check for similar extensions you might have enabled, as these are known to clash and create errors for Chrome OS devices.

Also, before starting the factory reset you need to backup all the important data to your Google Drive account. If you need more help completing the tutorial, then you should use the comments field and we will try to offer you solutions for you.

How to Factory Reset HP Chromebox G2

METHOD1: Powerwash device using Shortcut keys

  1. Log out of your Chromebox profile.
  2. Press and hold simultaneously Ctrl + Alt + Shift + R.
  3. Click Restart in the new window that loads.
  4. Click Powerwash when asked again.
  5. Click Continue to confirm the factory reset.

METHOD 2: Powerwash using Settings menu

  1. Unlock your Chromebox’s home screen.
  2. Click your account picture located on the taskbar.
  3. Click the Settings icon.
  4. Scroll down until your find the Advanced settings.
  5. Scroll down even more and find the “Reset Settings” menu.
  6. Click the Powerwash option.
  7. Click Restart.
  8. A new screen loads, click Powerwash.
    Click Continue to confirm.
  9. Your Chromebox will take care of the rest of the process. Note that the first profile you enter after the Powerwash is complete will become the Owner account.

These were all the steps that you had to follow in order to complete the tutorial. If you need more help powerwashing your device you can ask in comments.