HP has launched their own brand of Chromebox devices back in 2014, and if you own one and you want to factory reset it, then you should check the instructions below.
If your computer has started to show signs of slow performance, then you might want to take a look at the installed extensions, as these are known to develop bugs when there are too many installed. Make sure to disable all extensions one by one until you find the ones that are making the Chromebox device performance drop.
Before starting the factory reset process you need to backup all the important data stored on your mini-computer. You can backup your files on to an external storage device, or you can choose to move all files to your Google Drive account.
How to Factory Reset HP Chromebox (2014 Models)
METHOD 1: Powerwash HP Chromebox using Shortcut Keys
- Log out of your Chromebox device.
- Now you have to press and hold the following keys: CTRL + ALT + SHIFT + R
- A new window will load, click Restart.
- In the new prompt click Powerwash.
- Next, click Continue to confirm the powerwash process.
After the reboot you will be asked to enter your own Google profile and set it as the Owner account. If you can’t powerwash the device using the above instructions, then you should try to apply the second method below.
METHOD 2: Factory Reset from Settings menu
- Sign in to your account.
- Click the photo on the taskbar.
- Click on Settings.
- Scroll down to the bottom of the Settings menu.
Click to open the Advanced options.
- Find the “reset settings” section.
- Click Powerwash, then click Restart.
- Click again on Powerwash.
- Click Continue to confirm the factory reset process.
These were the steps that you had to take in order to complete the factory reset for your Chromebox device.
If you need any extra help completing this guide, then you should tell us in comments below.